Frequently Asked Questions (FAQ's) to assist your Costa Blanca Property Purchase

Got a question? Unsure about the steps to a successful Costa Blanca Property purchase? Need answers? Or simply have a question about living on Spain's fantastic Costa Blanca? Then please view our frequently asked questions and our typically common answers.

To help you locate your answers we have separated our questions in to appropriate sections:

FAQ Main Sections

Have A Specific Question - Can't Find your Answer:

Please use our Contact Form to ask questions about purchasing property in Spain with Solmar Estates. Or for any specific question(s) regarding living in Spain's Costa Blanca or Murcia regions.

We endeavour to answer all questions in a speedy and professional manner.

If you prefer to speak direct with one of our property agents please either Request a Call Back or call us direct on 00 34 966 116 650.


Privacy Policy

This policy sets out the basis on which any personal data we collect from you, or that you provide us with through the use of our web site, will be stored and processed by us.

This policy is effective from 25 May 2018. We will notify you should any changes be made to it.

What information do we collect?

If you are searching for a property online, we collect information from you when you register on our site or fill out a form. The information we collect includes your title, name, surname, nationality, email address and, if you choose to provide it, your telephone number. This data will be stored for a maximum of 5 years, at which point we will ask you to renew your consent so that your data can remain on our database. In order for us to evaluate the ways in which the website is being used, certain non-personal information related to your web browsing may also be collected while you are using the website. This information is stored anonymously and allows us to improve our website.

If you buy or sell a property with us, we will add more data to this information (economic and financial, other personal circumstances etc.), which you will be asked for in order to comply with Spanish Laws and Regulations and for us to fully provide the contracted service.

What do we do with the information we gather?

The information you provide us with is used to understand what your needs are and which services we can offer, as well as to personalise and streamline your use of the website and to improve your user experience.

We also use this information, in accordance with your mail preferences (the link to which you can find in the footer of every Solmar Estates property alert), to communicate with you about our products, services and promotional offers and to keep your accounts up to date.

Who do we disclose your information to?

In the event of selling a property through Solma Estates, your contact information may be disclosed to one of our currency exchange partners, who use it to carry out their commercial operations.

How do we protect your information?

At Solmar Estates we know that the ways in which we use and store your information is very important to you, and we appreciate your trust in us to do that responsibly and carefully.

We are committed to ensuring that your information is secure, and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and protect the information we collect online.

Links to other websites

Our website contains links to other websites of interest. Accordingly, once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot, therefore, be held responsible for the protection and privacy of any information that you may provide while visiting such sites, and such sites are not governed by this privacy policy. You should always exercise caution and read the privacy policy applicable to every website you visit.

User Rights

You may exercise your right to access, modify, remove and permanently delete your personal data by sending an email to: info@solmarestates.com, or by writing to us at: Solmar Estates Costa Blanca C.B. C.C. Playa Flamenca, Unit 129, Calle Niagra 62 Playa Flamenca, Orihuela Costa, 03189 Alicante, Spain.


Cookie Policy:

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.